Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS (THE "TERMS") CAREFULLY BEFORE ORDERING ANY PRODUCTS ON THIS SITE. These Terms apply to any order placed through this website.
Qimei Internationa reserves the right to change these terms at any time without notice. We recommend that you review the latest version of these Terms before placing any order. If you order a product after we have made an announcement about changes to these terms, you confirm your acceptance of the new terms.
Products displayed on our website are only sold to individual end buyers solely for their own needs and not for resale or in direct connection with any commercial activity.
By placing any order through this website, you warrant that you are at least eighteen (18) years of age and capable of entering into a legally binding contract.
- Product Supply
- General - Order - Availability
All products displayed on this website are subject to availability. Although we endeavour to post information on the website that is correct and current to the best of our knowledge, some products displayed on this website may no longer be available for purchase. No rights shall be acquired for any typo or apparent error on this website (such as incorrect product prices).
We strive to publish high-quality images of our selected products, however, there may be slight color or other differences in the products due to differences in image acquisition, display technology or other technical reasons.
The products offered on this website are not binding and constitute only an invitation to order to the customer. All orders will not take effect until they are accepted by us. Qimei Internationa reserves the right to change the products offered on this website at any time.
- Reservation
You can order products on this website that are not yet produced and that you can "pre-order". Such pre-order products are also subject to availability and Qimei Internationa makes no warranty as to the production or manufacture of such products.
- Order and Acceptance
- Ordering Procedure
After selecting the product you wish to order, please click "Order Now" or "Book Now" and the selected product will enter your "Shopping Cart". You can click on your "Shopping Cart" at any time to view the products of your choice, delete or add any products.
If you want to confirm the contents of your "Shopping Cart" after selecting the product, please continue to click "Checkout" and follow the prompts. You will be asked to enter your name, residential address, email, phone number and shipping address. We may also require other information from you to sell or deliver.
- Payment Process
After the above information has been properly entered and confirmed, the product price and any final charges will be displayed automatically. Please check that the selected product is accurate before confirming the order. If you agree with the selected product and price, click "Proceed to Payment". You will be asked to enter your payment information. If you click "Proceed to Payment", you will place an order binding for the products in your shopping cart.
All orders must be paid at the time of ordering. We accept the following payment methods: PayPal, UnionPay (debit and credit cards).
- Order Confirmation
After Qimei Internationa sends a confirmation email for confirmation, the order is deemed successful, but the confirmation email does not constitute Qimei Internationa accepting the customer's order. All orders are valid when the products ordered are available and accepted. We reserve the right not to accept any orders. Reasons for not accepting an order may include: (i) the product displayed on the website is no longer for sale; (ii) the product displayed on the website contains any apparent price error; (iii) we are unable to obtain your payment authorization; or (iv) Shipping restrictions that apply to any product. If we are unable to supply the product, we will notify you immediately and promptly refund any money you have paid for the product that cannot be supplied.
When you receive a confirmation email from Qimei Internationa that the product has been shipped, you are deemed to have signed a purchase contract. Title to property and risk of loss and damage pass to the customer upon delivery.
- Price
Products are sold at the prices displayed on our website and in effect at the time the order is placed. Prices are shown in RMB, including delivery costs borne by Qimei Internationa. Orders should be paid in RMB regardless of the delivery address or the customer's residence. Qimei Internationa is responsible for paying any duties or any other similar local charges or taxes. Any such duties or similar taxes or charges shall be paid by Qimei Internationa, who is responsible for making any necessary declarations to the competent authorities in the country of delivery.
Qimei Internationa reserves the right to change its prices at any time, but such changes do not apply to any order for which you have received a confirmation email, unless there is an obvious price error, in which case we will notify you of the price issue as soon as possible, and you can Cancel an order when we notify you of an error.
- Delivery, Returns and Refunds
- The COVID-19 crisis
To help mitigate the spread of COVID-19 and protect the safety and health of our team members and customers, we have temporarily closed [certain] workshops and boutiques. You can still shop on our website, but please note that due to this particular situation, delayed deliveries may occur
- Delivery Schedule
We strive to deliver your order (except for pre-orders) within 3-5 working days of your order. If the product is not delivered for any reason within 30 days of sending the order confirmation email, you are entitled to cancel the contract and receive a refund of any money you paid us. However, the above terms do not apply to pre-order products.
Delivery times vary depending on the type of product you ordered, the availability of the product, your delivery address and the delivery method you choose. Delivery dates are for reference only and should not be considered strict deadlines. If you place an order for any "pre-order" products, the delivery time will be extended, or at least different from those in stock. Therefore, Qimei Internationa may offer different delivery schedules depending on whether a particular product has been pre-ordered and whether it is in stock at the time of pre-order.
- Delivery Country
We will deliver the product to the delivery address specified when you placed the order, but we will only deliver the product to addresses within the following countries: China. The delivery address specified on the order must not be located outside the above areas. Unless otherwise agreed, the appropriate delivery method and carrier shall be determined by Qimei Internationa.
- Delivery Process
At the end of the ordering process, we will provide you with the different shipping methods available for the purchased product and the selected delivery address.
Qimei Internationa reserves the right to choose batch deliveries for a single sales agreement. Additional delivery costs will be borne by Qimei Internationa.
- Return Process
(1) Return notice
You have the right to withdraw this contract within seven (7) days of receipt of the product, without giving any reason.
This seven (7) day period begins on the day following the day you or someone else on your behalf signs for the product. Where several products are ordered in a single order but delivered in batches, the seven (7) day period begins on the day following the day you or someone else on your behalf signs for the last delivered product.
When exercising this right of withdrawal, you must notify us of the decision to return a return by sending an express statement (for example, a letter sent by courier or email) to the following address:
Qimei International Limited
Customer Service
Address:FLAT 1512,15/F,LUCKY CENTRE,
NO.165-171 WAN CHAI ROAD,WAN CHAI,HONG KONG
Email: qimeiguoji@hotmail.com
As long as you give notice of exercising the right of withdrawal before the expiration of the withdrawal period, it will be deemed to have exercised the right within the withdrawal period. The return application is deemed to have been successfully made after Qimei Internationa sends a confirmation email for confirmation.
The above-mentioned right of withdrawal and possibility of return does not apply to products supplied according to the customer's specifications or expressly customized for the customer.
Qimei Internationa will accept returns and process refunds only if the product is in new condition, undamaged and the safety label has not been damaged or removed. We will not consider any returns without a safety label and the integrity of the product has not been confirmed by our quality team.
(2) Return fees and return labels
Qimei Internationa will pay for the return. You can return the product through the courier agency recommended by Qimei Internationa and follow the return process notified by Qimei Internationa. If you have any questions or problems, you can contact our customer service department by sending an email to: qimeiguoji@hotmail.com.
(3) Liability for the condition of the product
Products must be returned in the original condition in which they were delivered. You are solely responsible for any reduction in the value of the product due to processing (except as necessary to determine the nature and characteristics of the product). You must ensure that the product is in good condition, has not been used in any way or has suffered any wear or damage. We reserve the right to refuse returns for products that have been damaged or deteriorated, or have visible signs of use (except for controls strictly necessary to assess the nature and characteristics of the product).
(4) Refund of returned goods
In the event of a return, we will refund all monies paid by you as soon as possible after receipt of the return (except for additional costs arising from your choice of a delivery method other than the standard delivery method for which we offer the lowest fee). Unless you expressly agree otherwise, we will refund you to the same payment method you used in the initial transaction, and you will in no event pay any fees for the refund.
- Inspection and Defects
- Notification of Defects
You must inspect the product upon delivery and promptly notify us in writing of any nonconformity or defect in the product. Notification shall be deemed to have been given in a timely manner within five (5) working days after delivery, or within three (3) working days after the defect is discovered if the defect cannot be detected by normal inspection. If you do not send this notice, the product is deemed to have passed your acceptance.
- Replacement of defective products
If there is any non-conformance or defect in the product, you have the right to request the repair of the defect or the replacement of the non-defective product. We reserve the right to refuse customer requests for repair or replacement if such repair or replacement would result in an unreasonable expense. If the product cannot be repaired or replaced within a reasonable time, you have the right to rescind the sales agreement in accordance with applicable laws.
The above guarantees do not affect your legal rights as a consumer in accordance with the "Consumer Protection Law of the People's Republic of China" or any mandatory statutory rights you enjoy in accordance with local national laws.
- Intellectual Property
Qimei Internationa is the owner and/or authorized user of all trademarks, service marks, design marks, patents, copyrights, database rights and other intellectual property rights (collectively, "Intellectual Property Rights") related to this website and products. You are not granted any right, title, interest or license in any such intellectual property rights by virtue of your use of this website. Except as otherwise provided in these Terms, any use or reproduction of intellectual property rights is prohibited. You may not copy or reproduce this website and/or any part thereof, including product images.
- Limitation of Liability
To the extent permitted by applicable law, either party's liability is limited to losses common to this type of contract and foreseeable at the time of entering into the contract of sale. These Terms are not intended to exclude or limit the liability of either party for any loss or damage, which is prohibited by law from being excluded or limited, including liability for any personal injury or death resulting from the failure of the responsible party to exercise reasonable care and skill or for gross negligence or willful misconduct .
- Force Majeure
Qimei Internationa or its clients due to any event beyond its reasonable control, including but not limited to strikes or industrial disputes, embargoes, infectious diseases, diseases, natural disasters, government regulations, wars, fires, floods, explosions or civil movements
action, delay or failure to perform any of its obligations under these Terms shall not be liable to the other party for this. For the avoidance of doubt, the provisions of Clause 9 do not authorize the Client to release him from his payment obligations. The party affected by the force majeure may suspend the performance of its obligations during the duration of the force majeure event. If the delay exceeds sixty (60) calendar days after the occurrence of the force majeure event, either party may terminate the relevant order upon written notice to the other party.
- Protection of personal data
Our Privacy Protection Policy sets out how Qimei Internationa handles, in accordance with the Cybersecurity Law of the People's Republic of China and other applicable local regulations, the data we collect or that you provide or have provided to us by other means (for example, when purchasing a product). the terms of any personal data.
You can send an email to qimeiguoji@hotmail.com to exercise your rights (such as access, correction, deletion or objection rights, etc.).
You are not authorized to provide us with the right to access health-related personal data or personal sensitive data that would impose specific confidentiality obligations on the processor. We recommend that you regularly review our Privacy Policy in order to understand all regulations related to the collection and processing of your personal data. You can also click on "Legal Notices and Privacy Protection" on our website to view our Privacy Protection Policy.
- Severability
The provisions of these Terms shall, to the extent possible, be construed in a manner that makes them valid and enforceable under applicable law. If any provision of these Terms is found to be invalid or unenforceable by any court or administrative authority having jurisdiction, this shall not affect the other provisions of these Terms, which shall remain in full force and effect. The parties agree to endeavour to replace any provision that is invalid or unenforceable with a valid and enforceable provision that achieves the equivalent effect of that provision to the greatest extent possible.
- Governing Law and Jurisdiction
This clause shall be governed by the laws of the People's Republic of China and shall be construed accordingly. Any disputes arising out of or in connection with the use of this website, the purchase of products and/or these terms shall be submitted to the China International Economic and Trade Arbitration Commission (hereinafter referred to as "CIETAC"), which shall be in force in Shanghai in accordance with the then effective CIETAC. Arbitration rules, resolved by arbitration. The arbitration shall be conducted by one (1) arbitrator. The arbitration shall be conducted in Chinese and English. The arbitral award is final and binding on both parties. The losing party shall bear the prevailing party's arbitration costs, including all reasonable attorneys' fees.